Our Customer Promise 

We have outlined our promises to you below: 

1. Confidentiality 

We will respect your privacy. Wherever we compare prices across our energy and business utility products’, you can be assured that we will only request the information we need to provide you with this service. We may ask for some technical information so we can provide an accurate comparison. 

We will never sell or pass your information on to any third parties. We will only use your information to save you and your business money with our products and services. 

2. Upholding Industry Standards 

We are committed to leading the way when it comes to regulation in our markets. Whilst there may be a lack of official government regulation, we ensure that we are always honest, open and transparent. We are very much self-regulated but we are a dedicated opt-in member of the TPI Code of Practice. 

3. We Work For You 

Our experience suggests that customers want an honest, fast and hassle-free service to switch their business utilities. This is exactly our mission. Our advanced technology allows our customers to find competitive prices and switch their services online.

Our service simply allows you to search a panel of trusted suppliers across multiple services to provide you with all the information you need to make an informed decision based on your requirements. 

We will never pressure you to switch suppliers and if we can find you a better deal with your current supplier without switching you,. 

4. No Hidden Charges 

Nobody likes a nasty surprise, so we’ll never attach any additional charges to any of our energy comparisons.

We are always happy to be completely transparent about our prices. It is free to complete comparison on our engine; you will never be charged for simply enquiring.

Upon your contract going live with your new supplier, we will either be paid an introduction fee or paid an amount, which is included within your price, over the life of your contract.  The fee is contingent on your actual energy consumption over the lifetime of the contract.